jeblesh
29-10-2012, 07:24:55
קצת הסתבך לי עם משלוח לארץ דרך fedex הם דרשו עמלה של 140ש"ח על "שחרור מהמכס" זה לא כולל מע"מ או מס כלשהוא זאת ""בסך הכול"" העמלה שהם רוצים על כלום עבודה
כמובן שסירבתי לשלם יותר מ50% מערך החבילה כולל משלוח בעמלות כול הסיפור הזה בטוח עלה לaircraft-world.com כמה דולרים
יחד עם זאת קיבלתי החזר מלע של החיוב , אז לא טוב בשביל להזמין ליפו (אילה עם אתם רוצים לזרוק 50$ על משלוח) אבל השרות מצוין והרגשתי מחויב להמליץ על האתר aircraft-world.com
הנה השתלשלות האירועים ...
Dear Nirmod,
Thank you for your comment. Unfortunately, we have no another option to ship lipos to Isral by air service.
We are hoping the change will be made on international shipping regulation which might happen next year and we might be able to start shipping lipos by Japan post again. Until then, Fedex is the only option sorry.
Best Regards,
Brian
International Sales Manager, Air Craft
http://aircraft-world.com
----- Original Message -----
From: nimrod bash
To: Shop Air Craft
Sent: Monday, October 29, 2012 12:22 PM
Subject: Re: Re: Re: Re: Tracking Message Order Number 7415
TY for the excellent service i well recommend u in my community although their isn't another Way to ship lipos to Israel from japan ?
i can buy thees from another source OFC but i prefer to buy from u after the service u got (:
From: Shop Air Craft
Subject: Re: Re: Re: Tracking Message Order Number 7415
Dear Nirmod,
Sorry to hear about such additional money request from the agent of Fedex in your country.
This kind of things also bother us from using Fedex. It seems to depend on the country whether the broker fee is added at arrival. This is my first time to hear from customs in Israel. I have not heard from Fedex yet but would tell them to return the package and will issue you a full refund. You do not have to open a Paypal dispute for this. I will handle the refund as soon as I can confirm the return with Fedex.
Best Regards,
Brian
International Sales Manager, Air Craft
http://aircraft-world.com
----- Original Message -----
From: nimrod bash
To: Shop Air Craft
Sent: Friday, October 26, 2012 2:21 AM
Subject: Re: Re: Re: Tracking Message Order Number 7415
hello again , am sorry to be such a bother to u but something hes gone terribly wrong with FedEx delivery
they are asking me customs relies commissions of 140INC on top of the delivery that i already paid to u
i don't mined pain tax's (witch their was none on the package content) but they are asking for commission for handling the customs in total of 140NIC witch are 35$
thees are over 50% of the total amount i already paid to u ... 50$+- in delivery for a 45$ of product's is totally unacceptable
am sorry but i wasn't aware of that netheir your website informed me
and i refuse to pay 140NIC(35$) to be able to get the package , stated i wasn't informed abut thees commissions neither agree to them to begin with
FedEx Representative replayed they well contact u abut it ...
well unless these matter well b resolved in a reasonable time frame i well be forced to open a paypall dispute abut thees transaction
שולח: Shop Air Craft
נושא: Re: Re: Tracking Message Order Number 7415
Dear Nirmod,
That's not a problem. Your payment which transaction ID is 32L93254UX686605W was already refunded.
I have just sent you a new Paypal invoice for $12.30 and will ship the item as soon as the payment has been confirmed.
Best Regards,
Brian
International Sales Manager, Air Craft
http://aircraft-world.com
----- Original Message -----
From: nimrod bash
To: Shop Air Craft
Sent: Friday, October 19, 2012 11:32 AM
Subject: Re: Re: Tracking Message Order Number 7415
sorry i he's no idea y their was a refund i haven't ask for one on purpose and he's no idea haw to ether way i sent u the 12.30$US u he's asked for pleas confirm that all is well
her r the details of the payment
Payment Sent (Unique Transaction ID # 32L93254UX686605W)
Original Transaction
Date Type Status Details Amount
19 Oct 2012 Payment To Air Craft Completed ... -$12.30 USD
שולח: Shop Air Craft
נושא: Re: Tracking Message Order Number 7415
Dear Nimrod,
I found your additional payment $12.30 for the Fedex shipment were held by Paypal because you brought a case to Paypal and claimed for a refund. I already issued you a refund. If you agree to use Fedex, please transfer $12.30 to our Paypal account at paypal@aircraft-world.com
As soon as we confirm your payment, we will ship the items immediately.
Best Regards,
Brian
International Sales Manager, Air Craft
http://aircraft-world.com
----- Original Message -----
From: nimrod bash
To: Air Craft - World Shop
Sent: Thursday, October 18, 2012 3:27 PM
Subject: Re: Tracking Message Order Number 7415
hello i completed the payment u hes asked for for the fedex shipment , i also sow the status on the website of the order as shipped but u didn't sent me confirmation and tracking number
pleas mail me the tracking number of that order ...
שולח: Air Craft - World Shop
נושא: Tracking Message Order Number 7415
Tracking Message for order 7415 Date: 10/15/2012 Time: 1/1/1900 6:21:04 PM From: Brian Message: Dear Nimrod, As stated in the website, we could no longer ship batteries via Japan Post services due to the change of their regulation. Instead, we were able to secure a large-volume contract with FedEx in order to continue shipping batteries. For your order, we can ship via FedEx for the total amount of $14.80. Subtracting the amount you paid for shipping already, that would require an additional payment of $12.30. If you agree, would you please complete the Paypal payment request for additional cost we have just sent to you. Best Regards, Brian International Sales Manager, Air Craft http://aircraft-world.com Order Details - Tracking Message Order Number: 7415 Order amount: US$54.30 nimrod bash nesher 106 carmiel, IL 2170998 IL Products Ordered: HP-LG335-0500-2S-UMX Hyperion GENERATION 3, 500mAh 35C/65C 7.4V 2S PACK with UMX connector - 17.5A Continuous Quantity : 4 Price : US$12.95
כמובן שסירבתי לשלם יותר מ50% מערך החבילה כולל משלוח בעמלות כול הסיפור הזה בטוח עלה לaircraft-world.com כמה דולרים
יחד עם זאת קיבלתי החזר מלע של החיוב , אז לא טוב בשביל להזמין ליפו (אילה עם אתם רוצים לזרוק 50$ על משלוח) אבל השרות מצוין והרגשתי מחויב להמליץ על האתר aircraft-world.com
הנה השתלשלות האירועים ...
Dear Nirmod,
Thank you for your comment. Unfortunately, we have no another option to ship lipos to Isral by air service.
We are hoping the change will be made on international shipping regulation which might happen next year and we might be able to start shipping lipos by Japan post again. Until then, Fedex is the only option sorry.
Best Regards,
Brian
International Sales Manager, Air Craft
http://aircraft-world.com
----- Original Message -----
From: nimrod bash
To: Shop Air Craft
Sent: Monday, October 29, 2012 12:22 PM
Subject: Re: Re: Re: Re: Tracking Message Order Number 7415
TY for the excellent service i well recommend u in my community although their isn't another Way to ship lipos to Israel from japan ?
i can buy thees from another source OFC but i prefer to buy from u after the service u got (:
From: Shop Air Craft
Subject: Re: Re: Re: Tracking Message Order Number 7415
Dear Nirmod,
Sorry to hear about such additional money request from the agent of Fedex in your country.
This kind of things also bother us from using Fedex. It seems to depend on the country whether the broker fee is added at arrival. This is my first time to hear from customs in Israel. I have not heard from Fedex yet but would tell them to return the package and will issue you a full refund. You do not have to open a Paypal dispute for this. I will handle the refund as soon as I can confirm the return with Fedex.
Best Regards,
Brian
International Sales Manager, Air Craft
http://aircraft-world.com
----- Original Message -----
From: nimrod bash
To: Shop Air Craft
Sent: Friday, October 26, 2012 2:21 AM
Subject: Re: Re: Re: Tracking Message Order Number 7415
hello again , am sorry to be such a bother to u but something hes gone terribly wrong with FedEx delivery
they are asking me customs relies commissions of 140INC on top of the delivery that i already paid to u
i don't mined pain tax's (witch their was none on the package content) but they are asking for commission for handling the customs in total of 140NIC witch are 35$
thees are over 50% of the total amount i already paid to u ... 50$+- in delivery for a 45$ of product's is totally unacceptable
am sorry but i wasn't aware of that netheir your website informed me
and i refuse to pay 140NIC(35$) to be able to get the package , stated i wasn't informed abut thees commissions neither agree to them to begin with
FedEx Representative replayed they well contact u abut it ...
well unless these matter well b resolved in a reasonable time frame i well be forced to open a paypall dispute abut thees transaction
שולח: Shop Air Craft
נושא: Re: Re: Tracking Message Order Number 7415
Dear Nirmod,
That's not a problem. Your payment which transaction ID is 32L93254UX686605W was already refunded.
I have just sent you a new Paypal invoice for $12.30 and will ship the item as soon as the payment has been confirmed.
Best Regards,
Brian
International Sales Manager, Air Craft
http://aircraft-world.com
----- Original Message -----
From: nimrod bash
To: Shop Air Craft
Sent: Friday, October 19, 2012 11:32 AM
Subject: Re: Re: Tracking Message Order Number 7415
sorry i he's no idea y their was a refund i haven't ask for one on purpose and he's no idea haw to ether way i sent u the 12.30$US u he's asked for pleas confirm that all is well
her r the details of the payment
Payment Sent (Unique Transaction ID # 32L93254UX686605W)
Original Transaction
Date Type Status Details Amount
19 Oct 2012 Payment To Air Craft Completed ... -$12.30 USD
שולח: Shop Air Craft
נושא: Re: Tracking Message Order Number 7415
Dear Nimrod,
I found your additional payment $12.30 for the Fedex shipment were held by Paypal because you brought a case to Paypal and claimed for a refund. I already issued you a refund. If you agree to use Fedex, please transfer $12.30 to our Paypal account at paypal@aircraft-world.com
As soon as we confirm your payment, we will ship the items immediately.
Best Regards,
Brian
International Sales Manager, Air Craft
http://aircraft-world.com
----- Original Message -----
From: nimrod bash
To: Air Craft - World Shop
Sent: Thursday, October 18, 2012 3:27 PM
Subject: Re: Tracking Message Order Number 7415
hello i completed the payment u hes asked for for the fedex shipment , i also sow the status on the website of the order as shipped but u didn't sent me confirmation and tracking number
pleas mail me the tracking number of that order ...
שולח: Air Craft - World Shop
נושא: Tracking Message Order Number 7415
Tracking Message for order 7415 Date: 10/15/2012 Time: 1/1/1900 6:21:04 PM From: Brian Message: Dear Nimrod, As stated in the website, we could no longer ship batteries via Japan Post services due to the change of their regulation. Instead, we were able to secure a large-volume contract with FedEx in order to continue shipping batteries. For your order, we can ship via FedEx for the total amount of $14.80. Subtracting the amount you paid for shipping already, that would require an additional payment of $12.30. If you agree, would you please complete the Paypal payment request for additional cost we have just sent to you. Best Regards, Brian International Sales Manager, Air Craft http://aircraft-world.com Order Details - Tracking Message Order Number: 7415 Order amount: US$54.30 nimrod bash nesher 106 carmiel, IL 2170998 IL Products Ordered: HP-LG335-0500-2S-UMX Hyperion GENERATION 3, 500mAh 35C/65C 7.4V 2S PACK with UMX connector - 17.5A Continuous Quantity : 4 Price : US$12.95