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Request #5083
kg--Order # 2002328099,
Nathan
May-03 05:10
Hello
Ijust sent back the ventuspackaged itgot here dammaged
so i rejected it immidiatly.
i would like to get a refound and buythe motorized DG1000 instead.
please refond me for this item.
Thanks
Nathan
Comments
User photo
Nathan
I just sent back the ventus package it got here dammaged
so i rejected it immiadiatly at the postoffice did not opened it.
i would like to get a refound and buy the motorized DG1000 instead.
please refond me for this item.
sorry for spelling mistakes
Thanks
Nathan
May-03 2011 05:13
User photo
John
SZCS
Hi Nathan ,
Thanks for contacting the HobbyKing Support Team.
Thank you for your information and I checked your order#2002328099 and it has not been returned to us yet. We will update you once it arrives in our warehouse and will get you a solution. Please kindly check your account for updates.
Sorry for any inconvenience caused to you and thank you for your support!
Thanks for emailing support.
If you have any other questions, please let me know.
Regards.
John
HobbyKing Support Team
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May-10 2011 14:06
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Nathan
OK
please reserve one DG1000 electric for me
http://www.hobbyking.com/hobbyking/s...idProduct=8283
ther are 7 units currently in stock.
I'l by it when refond instead of the ventuss,
Thanks
Nathan
----- Original Message -----
From: John
To: Nathan
Sent: Tuesday, May 10, 2011 9:06 AM
Subject: [HobbyKing Support Centre] Re: Order # 2002328099,
May-11 2011 17:50
User photo
John
SZCS
Hi Nathan ,
Thanks for contacting the HobbyKing Support Team.
I checked that we still not receive the bounced parcel. It usually take 3-4 weeks for transport, so the parcel should be on the returned way. Once we receive it, our warranty department will inspect it and arrange resending; also they will update your account. Please kindly check your account or email for updates later.
Thanks for emailing support.
If you have any other questions, please let me know.
Regards.
John
HobbyKing Support Team
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May-11 2011 21:22
User photo
Nathan
Thanks john
as it have arrived dam,aged to more than one shipment here due to bad packaging i do not want this product
i want to be refonded instead.
please notify i would reject it if it would be resended
do not want it period.
Nathan
----- Original Message -----
From: John
To: Nathan
Sent: Wednesday, May 11, 2011 4:22 PM
Subject: [HobbyKing Support Centre] Re: Order # 2002328099,
May-12 2011 04:58
User photo
Nathan
more over
If you would ignore my request again to be refonded onthis product
i would contact paypal for refond
and i'll stop buying from hobyking.
so no need to reserve electric DG1000 for me.
nathan
----- Original Message -----
From: John
To: Nathan
Sent: Wednesday, May 11, 2011 4:22 PM
Subject: [HobbyKing Support Centre] Re: Order # 2002328099,
May-12 2011 05:07
User photo
John
SZCS
Hi Nathan ,
Thanks for contacting the HobbyKing Support Team.
Please kindly note that the returned parcel has not arrived at our warehouse and we have made note in your order explaining your request. Please kindly check updates in your account later. We will update you and give you solution on refund once the parcel gets to us.
Sorry for any inconvenience caused to you and thank you for your understanding!
Thanks for emailing support.
If you have any other questions, please let me know.
Regards.
John
HobbyKing Support Team
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May-12 2011 07:38
User photo
Nathan
OK
So if the ventus is going to be rerfounded i would be happy if an
electric DG1000 would be reserved for me currently 7 in stock.
i would add the 50 Dollars difference now if it would be reserved.
in two three weeks time it might not be in stock
and i won't wait again , i've allready waited long time for the ventus
and have to wait again for it returns.
Just a way TO MAKE BUISNESS BETTER.
Thanks for hearing me.
hope i won't have to shout again.
i'm usuly very patiant cotumer.
Nathan
----- Original Message -----
From: John
To: Nathan
Sent: Thursday, May 12, 2011 2:38 AM
Subject: [HobbyKing Support Centre] Re: Order # 2002328099,
May-12 2011 18:32
User photo
John
SZCS
Hi Nathan ,
Thanks for contacting the HobbyKing Support Team.
Once the parcel arrives, we will contact you again. Please kindly check your account for updates later.
Thanks for emailing support.
If you have any other questions, please let me know.
Regards.
John
HobbyKing Support Team
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www.facebook.com/hobbykinglive
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May-13 2011 14:14
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Nathan
Still waiting
What about it?
Jun-03 2011 05:14
User photo
John
SZCS
Hi Nathan ,
Thanks for contacting the HobbyKing Support Team.
Sorry for keeping you waiting for so long. I checked again that we still not receive the returned parcel. It usually take 3-5 weeks for transport, so the parcel should be on the returned way. Once we receive it, our warranty department will inspect it and update your account. As the parcel is on the way, we will offer refund to you as soon as it arrives. Please kindly check your account later. Thanks.
Thanks for emailing support.
If you have any other questions, please let me know.
Regards.
John
HobbyKing Support Team
Dont forget to follow us on Twitter and Facebook for discounts and promotions!
www.facebook.com/hobbykinglive
www.twitter.com/hobbykinglive
Jun-03 2011 14:29
User photo
Nathan
john wrote on 3 rd of june:
"Sorry for keeping you waiting for so long. I checked again that we still not receive the returned parcel. It usually take 3-5 weeks for transport, so the parcel should be on the returned way. Once we receive it, our warranty department will inspect it and update your account. As the parcel is on the way, we will offer refund to you as soon as it arrives. Please kindly check your account later. Thanks.
Thanks for emailing support.
If you have any other questions, please let me know.
Regards.
John
HobbyKing Support Team "
Three weeks are over long time ago
still no answer from HK support
so should i ask paypal for a refound?
i demand a proper answer with in 96 hours
Nathan
Jul-09 2011 15:10
