קיבלתי מייל מהסיני לגבי הזמנה שביצעתי,לא בדיוק הבנתי מה הם רוצים.
זה המייל:
Dear customer,
Thank you for shopping with us.
We are sorry to inform you that your order# cannot be shipped by International (Registered) Air Mail 1.85kg $29.79 because of the size limitation, so we kindly advise you to upgrade shipping method into Air Parcel (Israel) up to 2kg $31.16 so that your order can be shipped out.
As the extra payment is $31.16-$29.79=$1.37, we can help you to deduct it from bonus points and ship the order to you. Please kindly confrim with us for it so that we can process your order without mistake.
If you have any further questions, please don't hesitate to contact us!
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*Due to high volume of emails accumulated during Chinese New Year holiday, your emails will be answered within 3-7 days. We appreciate your patience during this demanding time. Please feel free to contact us via Live Chat or by Phone for urgent requests*
Best Regards,
Jenny
האם הם רוצים לשדרג לי ל EMS???