קיבלתי תשובה במייל מדואר hong kong
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This is to confirm receipt of your e-mail. This message is generated by an auto-reply program.
In the meantime, please do not hesitate to contact us at 2921 2211 if you wish to know more about the enquiry process.
Mail Tracing Office/ Hongkong Post
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Notes on Mail Tracing
If you are tracing for local mail items, please kindly note that we shall initiate the investigation accordingly. A case reference number will be provided separately and the enquiry period starts upon the availability of the case reference number.
For tracing of outward mail items, we shall initiate the investigation with the concerned postal administration accordingly. Please note that the overseas postal administration on some occasions takes up to two months to complete their investigation. You will be provided with a case reference number separately and the enquiry period starts upon the availability of the case reference number.
For your further information, in accordance with to the Universal Postal Union regulations, mail enquiries shall be reported by the sender, who is required to provide the copy of certificate of posting.
你的電郵已確認收到。這訊息是經電腦程式發放。
如閣下需進一步了解郵件的查詢流程，歡迎隨時致電2921 2211與我們聯絡。
香港郵政郵件查詢組
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郵件查詢注意事項
若閣下查詢本地郵件去向，本署會跟進並於稍後通知閣下有關之檔案編號，查詢期會以提供檔案編號的日期起開始 計算。
有關出口郵件的查詢，本署會與海外郵政機關跟進有關個案，惟海外郵政機關在某些情況下或需時長達兩個月才能 完成調查。本署將盡快處理有關個案並於稍後通知閣下有關之檔案編號，查詢期會以提供檔案編號的日期起開始計 算。
請注意，根據萬國郵政聯盟規定，所有郵件的查詢應由寄件人提出。而寄件人必須提供有關郵件的投寄証明書作實 。
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